Live Transfers

Using “Press One Campaigns” and “Call-Back Campaigns” are widely viewed as very effective marketing and sales tool. State the proposition and invite the contact to press 1 for an agent or call-back.

Phone Polling, Surveys & Voting

Ring large numbers of people and present IVR options for either polling their opinions, interactive surveys, or taking their vote and record the results.

SMS Broadcasting

Mass text message your contacts including customised information uploaded with the contact.

Predictive Dialing

Autodial contacts at a rate regulated by the number of agents available, identify whether the call is answered by a machine or person, then leave a message after the beep or transfer the call through to an agent.

Appointment Reminders

Doctors, Dentists, and other organisations that make appointments for their clients can integrate Newfies-Dialer into their appointment systems to pass a message reminding them of an upcoming appointment.

Mass Emergency Broadcasting

Warn large numbers of people in a short space of time about local emergencies such as weather warnings and other emergency events via voice or SMS.

Debt Management & Control Solution

Using Newfies-Dialer as part of your debt management and collections system can help you interact with your customers and make follow-on calls to alternative numbers.

Inbound & Outbound Call-Center

Make and receive calls and do skills based routing via IVR to your agents.