We have released the latest version of Newfies-Dialer with a range of features and optimisations for even better performance alongside an overhaul of our Newfies-Dialer website. […]
Category: Blog
SMS and Appointment Reminders for Newfies-Dialer 2.10
The latest version of Newfies-Dialer, 2.10 brings both Appointment Reminders and SMS support to Newfies-Dialer. Newfies-Dialer is free and open source SMS and auto-dialing software for mass voice and SMS broadcasting and appointment reminders. Newfies-Dialer is designed to make thousands or even millions of calls to contacts, but one of the limitations was that it […]
Heads up on Appointment Reminder module
In the next release Newfies-Dialer will include an Appointment Reminder module. Newfies-Dialer was originally designed to provide powerful voice broadcasting, making thousands or even millions of calls via gateways to different audiences. One of the major limitations of voice broadcasting was that it is difficult to target a call to a specific contact at a […]
New Charts Using D3 & NVD3
The Newfies-Dialer development team have been working hard on developing and including new graphs for Newfies-Dialer using DS.J3 (NVD3), which will arrive in the next release of Newfies-Dialer. The graph shows two axis to show calls and duration on the same graph. Above is the Admin dashboard graph, giving at-a-glance statistics on key indicators. For […]
Newfies-Dialer: Even faster with release 2.8
We are pleased to announce the release of Newfies-Dialer 2.8 In this release, we have concentrated on increasing the performance and stability of Newfies-Dialer resulting in higher call rate compared to previous versions. We have done some testing on a mid range server, Ivy Bridge Xeon 3.4 GHz quad core E3 with 32Gb of RAM […]
Emerzia: Emergency Alert System
Star2Billing have launched a new product, Emerzia (http://www.emerzia.com), an emergency alert system and SMS delivery system for communities, educational establishments and local government that can send millions of emergency alerts in a few hours. Reverse emergency broadcasting is used in scenarios such as evacuation notices, missing person alerts, crime prevention, community alerts and weather alerts. […]
Top Tips for a Successful Newfies-Dialer Calling Campaign
We were asked recently for tips on how to set up a good calling campaign in Newfies-Dialer, so after some research with our existing customers, and taking advice from people specialising in building IVR and auto-attendant scripts, here are our top tips for a successful outbound calling campaign. 1. The attention span of a contact […]
Auto-dialer
Auto dialer software is designed to process multiple calls simultaneously to contacts playing recorded or text to speech messages, detect answering machines (AMD), capture responses by means of DTMF touch-tones entered by the customer, record calls, transfer to a live agent as well as support Do Not Call lists. Newfies-Dialer provides all of these functions, […]
Press 1 Live Call Transfer and DNC list – Release V2.1
Live Call Transfers allow you to create a telephony application such as To talk to an agent, press one campaign. The call will then be bridged to an agent or queue on a remote PBX […]
Auto-Dialer Simultaneous Call Capacity – 1 Million Calls
The question most often asked of us is “How many concurrent calls can Newfies-Dialer do”, so for this release, we have spent some time doing some testing and benchmarking, investing in a 4 core Intel Xeon server with 32Gb of RAM and a 120Gb SSD drive to see what results we could achieve on relatively […]