We’ve blogged before about how to use other PBX systems to build an outbound call center, but over recent years, a PBX system called 3CX has gained a very good reputation, formerly only available for Windows, but now can be installed on Debian, a step 3CX have taken to allow 3CX PBX systems to be […]
We have just released the latest version 3.8 of Newfies-Dialer. This latest version brings a raft of improvements to the dashboard and reporting to display realtime and historical statistics on the user interface. Much of the work for this release was under the hood, building a more robust and expandable call and data recording system […]
Voice Broadcasting System is a highly effective and low cost method of generating leads allowing your agents to work effectively as they only talk to qualified leads, and speak to far more people than they would by dialing outbound manually. There are a large number of companies offering outbound calling, but only a few pricing structures […]
Political robocalls are one of the most effective ways to gauge voter interest and collect valuable data and metrics for a political campaign. With over 92% of adults owning a cellphone, it has never been a better time for politicians to reach out to a diverse demographic of prospective voters and share their message or […]
Recently, the Newfies-Dialer team assisted in providing some consultancy to another telecoms company, and changed the way they did business dramatically by providing a debt management and collections system. The telecoms company was providing telephone services to its 15,000 mainly residential customers billing relatively small amounts of money per customer, but amounting to many […]
Newfies-Dialer is an outbound call center software designed make outbound calls and present an IVR for the contact to answer questions or perform other actions. Scenarios where an auto dialer may be appropriate are marketing messages, political campaigns, market research and reverse emergency calling, and one of our most popular scenarios is for press 1 […]
Many voice broadcasting such as Callfire, charge their end customers on the basis of pence per minute, or per transfer, usually at rates far in excess than they are charged by the carrier, and rounded up to the nearest minute, rather than the more usual 6 seconds. As one of our customers pointed out to […]
Newfies-Dialer 3.6 Released for Outbound Call Center and Live Transfer Leads Generation Newfies-Dialer, our voice broadcasting system used for marketing, press-1 campaigns, live transfer leads generation, outbound call centre and polling, undergoes continuous improvement, so we have now released version 3.6. Performance We have taken a lot of time and care in optimising […]
Our Auto Dialer Software, Newfies-Dialer, has been a tremendous success for us and our customers. Our high volume automated phone system is much more cost effective to operate than many competing all-in-one voice broadcasting services. Newfies-Dialer is an SMS and Voice Broadcasting system for telemarketing calls, political campaigning and polling, or market research. Customers choose […]
One of the most requested featured for Newfies-Dialer, our Robocall Software solution is an easy-to-use rating and billing with credit card processing so that companies can use the multi-tenant capabilities of Newfies-Dialer to bill their own clients robocalls on a pre-paid basis, and stop calls when your customer’s credit runs out. We have now developed […]