For the latest 4.8 release of Newfies-Dialer, there are a raft of new features. Our major milestone is introducing power dialing to Newfies-Dialer. You set the number of agents that will be available, and Newfies-Dialer makes sure that enough calls are made to keep the agents occupied, while not exceeding capacity. Newfies-Dialer is a power […]
We are sometimes called upon by our hosted dialer customers to investigate why a campaign has not gone as well as expected. There are various factors which may influence the effectiveness including the message, the quality of the list and its relevance to the target audience of your message. However we are mainly concerned with […]
The Newfies-Dialer team have added Twilio to the range of SMS broadcast providers Newfies-Dialer can use, giving our customers even more choice as Twilio has near Worldwide coverage for SMS broadcast at good rates. Our integration with Twilio for mass text delivery allows you to send hundreds and thousands of SMS broadcast messages to your […]
Newfies-Dialer’s integration with Plivo allows you to send bulk text messages, in other words you can send thousands of SMS text messages directly to your customer’s cell phones in just few clicks. This release of Newfies-Dialer comes with Plivo SMS API integration, so you can now use Plivo to contact your customers through SMS. It […]
Version 4 of Newfies-Dialer is now in production with a number of our customers. The main enhancement is an increase in capacity, one Newfies-Dialer system can now handle 10,000 concurrent calls, although smaller single server systems are available. To achieve this capacity, we’ve optimised a number of areas for better performance: Restructured database Optimised call distribution […]
For businesses and telecoms companies wanting to sell voice broadcasting and power-dialing to their customers, while using your own VoIP carriers, Newfies-Dialer has a number of features designed to make this easy. Multi-Tenant: Newfies-Dialer is multi-Tenant, so many customers can operate their voice broadcasting campaigns on the same platform at the same time. Billing: A […]
One of the advantages of using Newfies-Dialer as your call center dialer is that there is little or no customisation or development work to be done to your existing call center phone system. Newfies-Dialer is installed on it’s own server and can be configured to bridge calls to the call center which it can do […]
Newfies-Dialer is an Auto Dialer & Voice broadcasting system built to support cloud based servers and can also work on standalone servers. Newfies-dialer can be use for press-1 campaign, lead generation, phone survey, mass calling and support large range of features such as DNC, Text2Speech, Voicemail detection and much more. Newfies-Dialer is ideal for companies wanting […]
What is Ringless Voicemail Ringless Voicemail is a technique of dropping a voicemail onto a prospect’s phone without making their phone ring. This is known to be a very effective marketing technique with comparatively high response rate. Ringless voicemail is one of the latest marketing techniques in telemarketing, a pre-recorded message is dropped directly on […]
Newfies-Dialer 3.9 has been released with some exciting new features, the most important one being time zone Support, but we also have some new real-time transfer reporting and some new SAAS features for companies selling Voice Broadcasting as a service with our auto dialer. 1. Dialing with Time Zone Support Another new feature is time […]